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February 2024 At Your Service

MidAmerican Energy customers report surge in utility scams

MidAmerican Energy Company customers this past week have reported an uptick in threatening calls from imposters who pose as MidAmerican Energy employees and demand immediate payment for utility bills that they claim are past due.

MidAmerican taking steps to ease customer financial impacts from February heating

MidAmerican Energy has taken steps, and is working on additional measures, to insulate customers from significantly higher gas bills that they may be anticipating.

MidAmerican Energy prepares customers for higher natural gas bills

MidAmerican Energy is alerting its customers that higher natural gas prices will impact most monthly heating bills during the upcoming winter season.

MidAmerican warns customers of increase in utility scam incidents

MidAmerican Energy customers this past week reported a higher-than-average number of utility scam incidents that collectively resulted in several thousand dollars in losses.

Iowans report triple threat from utility scammers

Iowans, including MidAmerican Energy Company customers, are reporting three separate imposter scams that threaten to disconnect potential victims’ electric service unless they pay immediately by phone with a prepaid money card.

Low-income MidAmerican Energy customers can apply for help with bill

Low-income customers in MidAmerican Energy Company’s Iowa territory can apply for the seasonal Low Income Home Energy Assistance Program.