Chat Now+-
Chat+-
+
Continue Chat:+-
Chat Unavailable+-


We're very sorry, the chat system has now closed for the day.


We're very sorry, the chat system has now become unavailable.





The current chat session has ended.





All agents are unavailable. We apologize for the inconvenience. For assistance, please call 1-888-427-5632.





Are you sure you want to end the chat?


Reporting an emergency? Please call:
  • Natural Gas: 1-800-595-5325
  • Electric: 1-800-799-4443





Please hold while you are connected with an agent...
{}
    * Enter a Message
    * The Maximum Number of Characters Has Been Met
    750 characters remaining
    Skip to main content Skip to main menu Skip to search box
    Our media relations team is the media’s resource for information about MidAmerican Energy, company operations, outage updates, restoration efforts, emergency responses and requests to speak with company experts.
     
    Members of the news media with inquiries should contact us via phone or email thorough our 24/7 Media Hotline:
     
    Phone: 515-281-2266
     
    For all other inquiries, including 24/7 customer service or questions about your account, please call 888-427-5632.
     
    View Outage
    Company Fact Sheet
    Iowa Wind Farm Map

    News Releases

    MidAmerican Energy proposes $3.9 billion “Wind PRIME” renewable energy project

    Jan 19, 2022
    MidAmerican Energy today announced plans for a $3.9 billion renewable energy project in Iowa, including wind and solar generation, and the exploration of new technologies to advance the company’s transition to net-zero greenhouse gas emissions.
    Categories: Renewables, Wind, Solar

    MidAmerican Energy, BHE Renewables and Iowa Realty support Capital City Pride and 2022 Pride Fest

    Dec 14, 2021
    MidAmerican Energy, along with Des Moines metro-based affiliate companies BHE Renewables and Iowa Realty, are pleased to support Capital City Pride’s year-round programming and 2022 Pride Fest with a joint $25,000 donation.
    Categories: Community

    MidAmerican Energy announces more than a half million in foundation grants to Iowa organizations and communities

    Nov 22, 2021
    The MidAmerican Energy Foundation has released its third quarter grants, awarding more than a half-million dollars to 15 organizations across Iowa.
    Categories: Community

    Dawn of new era for MidAmerican Energy: solar projects coming online

    Oct 26, 2021
    Helping to mark American Clean Power Week, MidAmerican Energy is taking the final steps to flip the switch at the company’s first utility-scale solar energy project, located in Waterloo, Iowa.
    Categories: Renewables, Solar, Infrastructure

    Energy bill heating assistance available for eligible low-income customers

    Oct 20, 2021
    As temperatures fall and home heating costs begin adding up, MidAmerican Energy encourages customers facing financial difficulties to apply for low-income home energy assistance program, or LIHEAP, funds.
    Categories: Regulatory, Customer Service

    Hudson community votes yes to MidAmerican Energy

    Oct 19, 2021
    The sale of the Hudson Municipal Electric Utility to MidAmerican Energy has been officially certified after the citizens of Hudson, Iowa, voted to approve the sale last month.
    Categories: Regulatory, Infrastructure

    MidAmerican Energy prepares customers for higher natural gas bills

    Oct 12, 2021
    MidAmerican Energy is alerting its customers that higher natural gas prices will impact most monthly heating bills during the upcoming winter season.
    Categories: Customer Service

    MidAmerican Energy conducting line safety inspections from helicopter

    Sep 7, 2021
    To help ensure safe and reliable electric service for its customers, MidAmerican Energy will inspect more than 1,400 miles of transmission lines from a helicopter throughout much of September.
    Categories: Safety, Infrastructure

    MidAmerican Energy assisting with Hurricane Ida aftermath

    Aug 31, 2021
    MidAmerican Energy is sending 120 employee and contract crew members and equipment to southern Louisiana to help restore electric service, as Hurricane Ida knocked out power to more than 1 million customers there.
    Categories: Infrastructure, Community, Restoration

    Career program for students coming to Des Moines

    Aug 30, 2021
    MidAmerican Energy, Avenue Scholars and Des Moines Public Schools are moving forward to launch a student internship and career program in 2022 that will provide workforce development opportunities for Des Moines-area high school students.
    Categories: Community

    Featured Articles

    View all featured stories »
    At Your Service in 2020

    At your service in 2020 and beyond

    Categories: Customer Service, Safety, Storms
    Despite the challenges we've all faced in 2020, we're thankful for the opportunities we've had throughout the year to show our commitment to being obsessively, relentlessly at your service. Take a look through some of the ways we served you in 2020.
    Worker sealing windows with caulk

    Winter energy savings tips for your business

    Categories: Energy Efficiency
    During the winter, heating your business could be one of your largest expenses. Reducing energy usage in your office or retail space can pay off in the long run.
    Woman folding clothes in front of a dryer

    High bill? Find out why.

    Categories: Customer Service, Energy Efficiency
    There are different things that could affect how much energy you’re using, ultimately increasing your bill and adding a strain to your monthly budget. Determine what could be causing an unexpected increase in your energy usage with our tips and tricks.