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Customer Experience

Residential Customers             888-427-5632

Business Customers                 800-329-6261
Report Emergencies
Electrical                                 800-799-4443
Gas                                         800-595-5325
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Additional Contact Information
The following contact information pertains only to the subject listed and is not intended for account-related correspondence. For all account-related business, residential customers may call 888-427-5632 or email OnlineCustomerService@midamerican.com; business customers may call 800-329-6261 or email BusinessAdvantage@midamerican.com.

Address Updates from Assessors
Fax: 563-336-3568
E-mail: AddressUpdates@midamerican.com 

Energy Efficiency
Telephone: 877-932-0616
E-mail: EnergyExpert@midamerican.com          

Other Services
TDD Hearing Impaired
Telephone: 800-747-0593
Non-English Interpreter Services
Telephone: 800-747-0593

Mailing Addresses
MidAmerican Energy Company
P.O. Box 657
Des Moines, IA 50306-0657
MidAmerican Energy Company
P.O. Box 8020
Davenport, IA 52808-8020
Customer Inquiries:
MidAmerican Energy Company
P.O. Box 4350
Davenport, IA 52808-4350
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