Assistance
Update on natural gas prices: Higher natural gas prices continue to impact monthly bills. Find out why this is occurring and what you can do to manage your bills.
Low-Income Home Energy Assistance Program (LIHEAP)
Eligible homeowners and renters can seek assistance with home heating and/or cooling needs through LIHEAP. Available funds and requirements vary by state, learn more about this year's requirements.
For program information, including applications, eligibility requirements, available assistance, benefit levels and information on the agency in your area, select the state where you live:
Illinois Late Fee and Deposit Exemption
Residential Illinois customers who meet certain income levels may be exempt from late fees and deposit charges. Learn if you qualify and what steps you need to take.
The I CARE program is a way for you to help local community action agencies provide financial assistance for heating bills and home weatherization to customers in need in your neighborhood. For every $1 donated, we contribute an additional 25 cents. When you donate, one-time or monthly, your contribution is directed to a community action agency in your area.
Anonymous Payments
Some customers choose to help their neighbors and loved ones directly. Anonymous payments can be made over the phone by individuals or businesses to any MidAmerican Energy customer's account. To make a phone payment, call MidAmerican Energy at 888-427-5632.