Chat Now+-
Chat+-
+
Continue Chat:+-
Chat Unavailable+-


We're very sorry, the chat system has now closed for the day.


We're very sorry, the chat system has now become unavailable.





The current chat session has ended.





All agents are unavailable. We apologize for the inconvenience. For assistance, please call 1-888-427-5632.





Are you sure you want to end the chat?


Reporting an emergency? Please call:
  • Natural Gas: 1-800-595-5325
  • Electric: 1-800-799-4443





Please hold while you are connected with an agent...
{}
    * Enter a Message
    * The Maximum Number of Characters Has Been Met
    750 characters remaining
    Skip to main content Skip to main menu Skip to search box
    Federally funded program assists during winter heating season
    DES MOINES, Iowa – (Oct. 20, 2021) – As temperatures fall and home heating costs begin adding up, MidAmerican Energy encourages customers facing financial difficulties to apply for low-income home energy assistance program, or LIHEAP, funds.
     
    “Winters can add a financial strain for our customers who struggle to pay their energy bills,” Mike Gehringer, vice president of customer operations for MidAmerican, said. “We encourage any customer with financial challenges to contact their local community action agency to find out if they are eligible for assistance.” Customers concerned about their ability to pay energy bills or who would like to talk about payment arrangements should call MidAmerican at 888-427-5632.
     
    LIHEAP
    LIHEAP helps qualified low-income families pay winter heating bills. Each state receives and administers funds from the U.S. Department of Health and Human Services, so programs vary by state.
     
    • Illinois LIHEAP
      To be eligible for LIHEAP in Illinois, the total household income for an applicant must be at or below 200% of 2021 federal poverty guidelines. For example, a single-person household is eligible with an annual gross income at or below $25,760, and a family of four is eligible with an annual gross income at or below $53,000.

      Customers are encouraged to apply as soon as possible for LIHEAP to ensure they receive the assistance they need. The program will accept applications now through May 31, 2022. To apply, Illinois residents in Rock Island, Mercer and Henry counties should contact Project NOW, Inc. at www.projectnow.org or 309-793-6391. Residents can also call the state’s LIHEAP hotline at 877-411-WARM (9276).
       
    • Iowa LIHEAP
      Community action agencies in Iowa review applications and administer grant funds. Household income and size, type of primary heating fuel, housing type and other factors are considered.

      To be eligible for LIHEAP in Iowa, the total household income for an applicant must be at or below 200% of 2021 federal poverty guidelines. For example, a single-person household is eligible with an annual gross income at or below $25,760. A family of four is eligible with an annual gross income at or below $53,000. The program began taking applications October 1 for those 60 years old or older, and will accept applications beginning November 1 for all others. The program accepts applications through April 30, 2022.

      Eligible customers who need help with energy bills should apply for LIHEAP at a local community action agency. The Iowa Department of Human Rights has additional information about the program and eligibility requirements.
     
    • Nebraska LIHEAP
      The Nebraska Department of Health and Human Services administers the state’s LIHEAP assistance.

      To be eligible for LIHEAP in Nebraska, the total household income for an applicant must be at or below 150% of 2021 federal poverty guidelines. For example, a single-person household can qualify with an annual gross income at or below $19,320, and a family of four can qualify with an annual gross income at or below $39,750.

      Nebraska customers can apply for assistance now through March 31, 2022, for the 2021-2022 heating season. LIHEAP application forms are available through the ACCESSNebraska website, by phone at 800-383-4278, or at a local Nebraska DHHS office.
     
    • South Dakota LIEAP
      South Dakota’s Department of Social Services distributes Low-Income Energy Assistance Program funds on a first-come, first-served basis through March 31. Eligibility for South Dakota’s LIEAP is based on the number of people residing in the home, type and cost of heating, and the household income. For example, a single-person household can qualify with a maximum 3-month income of $6,440 or less and a four-person household can qualify with a maximum 3-month income of $13,250 or less.

      South Dakota LIEAP application forms are available at the South Dakota Department of Social Services website, by phone at 800-233-8503 or at local DSS offices.
       
    Budget billing provides predictable monthly bill
    MidAmerican Energy customers who want to avoid month-to-month bill fluctuations can opt for the Budget Billing program, which allows customers to pay the same amount each month for a set period. Budget Billing does not lower rates or costs but does offer a more predictable bill.
     
    How you can help low-income customers this winter
    To help those in need, customers can donate to MidAmerican Energy’s I CARE program. I CARE provides funding to local community action agencies to assist low-income residents with heating bills and home weatherization.
     
    Customer donations fund I CARE, together with a 25% match from MidAmerican Energy. Tax-deductible donations to the I CARE program stay within the local community and go directly to help those in need. MidAmerican Energy customers can donate to the I CARE program via a checkbox on their monthly bill or can pledge online.
     
    About MidAmerican Energy
    MidAmerican Energy, headquartered in Des Moines, Iowa, serves 795,000 electric customers in Iowa, Illinois and South Dakota, and 774,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at midamericanenergy.com and company social media channels.