Chat Now+-
Chat+-
+
Continue Chat:+-
Chat Unavailable+-


We're very sorry, the chat system has now closed for the day.


We're very sorry, the chat system has now become unavailable.





The current chat session has ended.





All agents are unavailable. We apologize for the inconvenience. For assistance, please call 1-888-427-5632.





Are you sure you want to end the chat?


Reporting an emergency? Please call:
  • Natural Gas: 1-800-595-5325
  • Electric: 1-800-799-4443





Please hold while you are connected with an agent...
{}
    * Enter a Message
    * The Maximum Number of Characters Has Been Met
    750 characters remaining

    What follows are three skip links: 1. Main Content, 2. Main Menu, and 3. Search.

    Skip to main content Skip to main menu Skip to search box
    There are everyday supplies that can make outages much more manageable while we work to get the power back on. We recommend you pack an emergency safety kit as part of your storm safety plan. You likely won’t need every item in your kit during outages that only last a few hours. But, in the event that severe weather or other circumstances cause a longer outage, you’ll be glad to have everything you need in one place.

     

    Consider including these items in your safety kit:

     
    Home safety kit
    • Flashlights
    • Battery-powered radio
    • Wireless chargers for your cellphone or mobile devices
    • Spare batteries for your flashlights, radio and wireless chargers
    • Blankets and/or warm clothing
    • First-aid supplies
    • Spare baby care supplies (if applicable)
    • Pet supplies
    • A three-day supply of nonperishable food and water for everyone in your household (NOTE: Some foods in your unpowered refrigerator may not be safe to eat during or after an outage. Refer to FoodSafety.gov’s guide for more details)
    • A manual (non-electric) can opener
    • Extra cash (in case local ATMs are also down)

    Storing your safety kit

    You should keep your safety kit somewhere in your home that’s easy to find in the dark and that anyone could access in case of an emergency. Make sure everyone in your family knows where to find your safety kit and that your children know what to do in case an outage happens while they are with a sitter or home alone.
     

    Medical equipment

    If you or someone in your care has a condition that requires continuous or special medication or life support systems, or if your medications require constant refrigeration, contact your doctor and enroll in our Life Support program
     

    You may also be interested in:

    Can't find what you're looking for?