- Rock Island: February-December
- Davenport: February-December
Yes. If we are moving your gas meter outside, we will need to schedule an appointment to see your meter and discuss options for moving it. We will need to be able to access your meter, so make sure it is easily accessible and not blocked. Please secure any pets. We also ask that you inform us of any hazards or unsafe conditions, like exposed wiring, a broken stairway or loose railing.
Then, we’ll schedule an appointment with you to move the meter. If you plan to ask someone else to be present during the relocation, make sure you communicate your preferred location to minimize delays and the need for a second visit.
Even if your meter does not need to be relocated, we will need to come inside to check and re-light your natural gas appliances.
We have installed additional monitoring and control equipment below ground at these locations. Above ground is some additional equipment, including a solar panel that serves as a power source. This additional equipment is a temporary installation. We will remove it once we finish upgrading natural gas lines that are connected to it.
When we transfer service from one pipe to another, we will have to temporarily interrupt service to each customer at least once. We will notify you in advance that service will be temporarily interrupted, and we will schedule an appointment with you to check and re-light your natural gas appliances.
In the event the project impacts your property, we will restore sod and shrubs that were in place prior to any service work at no expense to you. Restoration work is typically completed within two weeks of the completion of construction, weather permitting.
Leave the area immediately, and make sure others leave as well. Don’t turn electrical switches on or off, and don't use any other device that could cause a spark, such as a flashlight. From a safe location, call MidAmerican immediately at 800-595-5325.
Whether you’re a homeowner or a commercial operator who plans to dig, you must first contact your free, local One Call service at least 48 hours (not including weekends or holidays) before digging.
If we find an unsafe condition with a natural gas appliance or with a customer-owned gas line – the line between the meter and appliances in the home – we may need to delay restoring natural gas service until the customer addresses the safety issue.