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DES MOINES, Iowa – (May 14, 2019) – MidAmerican Energy Company has begun a five-year, $72 million project to upgrade natural gas distribution systems and equipment for nearly 18,000 residential and business customers in the Quad Cities and Iowa City.

This month, MidAmerican Energy will begin to replace 343 miles of low-pressure distribution systems with modern intermediate-pressure distribution systems. The company plans to complete the project in 2024.

In Iowa, MidAmerican Energy will replace gas lines and equipment in portions of Davenport and Iowa City. In Illinois, the company will upgrade systems in parts of East Moline, Moline, Rock Island and Silvis. Areas within these cities that are not part of the project already have intermediate-pressure systems.

The company has no other remaining low-pressure systems in its four-state service territory.

Crews will also move more than 2,600 residential gas meters currently located inside homes to outside locations, which are easier to access without disturbing customers.

“Our top priority is to deliver safe and reliable natural gas to our customers,” Alicia Knapp, MidAmerican Energy vice president of gas delivery, said. “Replacement of our low-pressure distribution systems is part of a strategic plan to ensure that we do that well into the future.”

Preliminary work now underway
MidAmerican Energy is currently adding dozens of monitoring and gas pressure control points to enhance existing safety systems during the upgrade project. Crews are currently installing the temporary monitoring and control equipment in advance of replacing the low-pressure systems. The equipment includes an above-ground pole with an electrical box and a solar panel for power. The equipment will remain in place until crews replace respective sections of the system.

Underground pipe replacements and meter relocations begin this month
Starting next week in parts of East Moline, MidAmerican Energy will begin to replace underground pipes, including gas mains along streets and service lines on customers’ properties. Crews will also begin to move gas meters that are currently inside homes and buildings to outside locations.

This year, crews will replace systems in portions of the following cities:

• East Moline: May 20-June
• Silvis: June-July
• Iowa City: July-August
• Moline: August-October

The company will notify affected residents and businesses about planned work on their property and in their neighborhood, significant project developments and anticipated service disruptions, which will be minimized to the fullest extent possible.

“We want to minimize how this project impacts our customers and keep an open line of communication with them, so homeowners and business owners know what to expect and when to expect it in their neighborhood,” Knapp added.

Upgrade part of ongoing systems enhancement initiative
MidAmerican Energy continually upgrades and enhances its systems to deliver safe and reliable energy to customers through its ongoing Safety Through Asset Reliability (STAR) initiative.

Last year, the company’s STAR projects included installing specialized animal guards at electric substations, replacing natural gas meter, regulator and odorant systems, and installing hundreds of smart devices on electric lines that instantly transmit outage and location details to MidAmerican Energy operators when sensing a service interruption.

MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves more than 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at MidAmerican Energy Company's website and company social media channels.
DES MOINES, Iowa – (May 2, 2019) – MidAmerican Energy Company is awarding more than $100,000 to dozens of communities across Iowa through its annual effort to promote community-wide tree planting.

The company is providing $101,683 in “Trees Please!” community grant awards to 61 Iowa communities and organizations that submitted winning grant applications last fall. Checks are being delivered to winning communities.

The program funds tree-planting projects in public areas, such as parks and roadways. Since 1998, MidAmerican Energy has awarded more than $4 million in funding.

“Trees benefit our customers and communities when they are strategically chosen and planted. Properly located trees can reduce energy consumption for heating and cooling systems and provide long-term energy bill savings,” Tina Yoder, MidAmerican Energy director of energy efficiency, said.

Planting the right kinds of trees in the right places can help save energy. According to the U.S. Department of Energy, carefully-placed trees can save up to 25% of a typical home’s energy use. Strategically-placed trees can provide cooling shade in the summer and block cold winds in the winter.

More information
In the fall, Iowa communities and organizations can submit Trees Please! grant applications to MidAmerican Energy to be considered for grants of $1,000 or more. The company selects grant recipients based on a project’s merits, benefits to the community, and the ability to obtain matching funds.

For more information, go to MidAmerican Energy’s "Plant Trees, Save Energy" page, email planttrees@midamerican.com, or call 800-434-4017.

MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves more than 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at MidAmerican Energy Company's website and company social media channels.
DES MOINES, Iowa – (April 30, 2019) – MidAmerican Energy Company this month set a new one-day wind generation record in Iowa for generating electricity that supplied its entire retail customers’ electric usage with renewable energy.

On April 10, company-owned and contracted wind farms generated 111,500 megawatt-hours of energy across the state. MidAmerican Energy’s previous one-day wind generation record, set in January, was 106,000 MWh.

Over the first three weeks in April, the wind farms generated 1,314 gigawatt-hours, supplying 88% of overall customer electric energy consumption during that time frame.

One gigawatt-hour of energy is enough to power approximately 90 homes over the course of a year. So in the first three weeks of April, MidAmerican Energy wind farms generated the amount of energy it takes to power more than 117,000 homes for a year.

“Hitting this record is a milestone for our customers and our company,” Spencer Moore, MidAmerican Energy Company vice president of generation, said. “It shows we’re well on our way to meeting our 100% renewable energy vision, which is to power our Iowa customers’ annual use with renewable sources.”

Last year, the Iowa Utilities Board verified that in 2017, MidAmerican Energy provided its customers with more than half of their electricity from renewable sources.

The company is on track to becoming the first investor-owned electric utility in the nation to generate renewable energy equal to 100% of its customers’ usage on an annual basis, after completing its newest planned 591-megawatt wind energy project by the end of next year. MidAmerican Energy expects to complete the $922-million plan, called Wind XII, at no net cost to its customers.

MidAmerican Energy Company is an energy provider serving 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website at MidAmerican Energy Company's website and on company social media channels.
DES MOINES, Iowa – (April 15, 2019) – MidAmerican Energy Company today announced that crews on Sunday restored all remaining electric customers in northwest Iowa affected by Thursday’s “bomb cyclone” storm that at its peak knocked out some 5,500 customers in that area.

Nearly 200 company and contract line workers, and support crews, worked around the clock to restore service to the thousands of customers affected by the powerful storm. The company sent crews, equipment and materials from across the state to restoration efforts in Lyon and Sioux counties.

“Our crews and response team throughout the company answered the call just as soon as the storm hit,” Jim Dougherty, vice president of electric delivery, said. “They worked long days and nights to restore our customers as quickly as they could, and did a truly amazing job of repairing and rebuilding,” he added. “Our customers could see the magnitude of the damage and we very much appreciated their understanding and support.”

The storm’s extreme winds, combined with ice, snow and rain, toppled electric transmission poles and overhead lines in both counties. In Lyon County the storm downed approximately 50 transmission poles between Inwood and Fairview. In Sioux County the storm knocked down approximately 60 transmission poles.

By late Friday, the company had restored service to all but a few dozen customers in both counties. Crews offered those customers use of temporary portable generators. More than two dozen customers accepted the offer.

While line crews have restored power, cleanup operations continue. Cleanup crews will remove broken poles and other storm-damaged equipment.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves more than 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at MidAmericanEnergy.com and company social media channels.
DES MOINES, Iowa – (April 11, 2019) – MidAmerican Energy Company today dispatched dozens of electric line workers, trucks and equipment, including emergency generators, to restore electric service to thousands of customers in northwest Iowa affected by Thursday’s intense storm.

Extremely high winds, along with snow and ice, downed more than 50 transmission line poles between Rock Valley and Inwood in Lyon County. The storm also knocked down 20 transmission line poles along a four-mile stretch between Sioux Center and Orange City in Sioux County. Transmission lines carry higher voltages over long distances.

At one point Thursday morning, storms affected electric service to more than 5,500 customers in northwest Iowa, including areas near Storm Lake, Sheldon, Orange City, Inwood and Rock Valley. Crew are responding to other impacted areas as well.

Observers reported galloping, or bouncing, overhead lines in many areas. Galloping, which can damage overhead lines and topple poles, may occur in high winds and icy conditions.

“In northwest Iowa, the storm significantly damaged the electric infrastructure in several rural areas, most notably our transmission system in Sioux and Lyon counties. Those lines are part of our system’s backbone for customers in those areas,” Jim Dougherty, vice president of electric delivery, said. “We’re blanketing those areas with line workers and equipment to make repairs and restore customers as soon as possible,” he added. “While we expect to restore some customers fairly soon, for others it will take longer due to the heavy damage.”

MidAmerican Energy assigned more than 100 line workers and support crews from northwest Iowa and other areas across the state to respond to customer restoration efforts, in addition to calling in outside contractor crews to assist.

The company is also delivering portable emergency generators from elsewhere in Iowa to assist customers whose service will likely be disrupted for several days. MidAmerican Energy will identify those customers and contact them directly to offer that option.

Stay away from downed power lines
If you see a downed power line, assume it is energized and stay far away. Touching an energized line can be deadly. If you see a downed line, call MidAmerican Energy at 800-799-4443 to report it.

Sign up for alerts
MidAmerican Energy customers can sign up to receive text alerts or email notifications to let them know when crews are projected to make repairs in their area, and once they restore service. Customers can register through the My Account link at MidAmericanEnergy.com.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves more than 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at MidAmericanEnergy.com and company social media channels.
DES MOINES, Iowa – (April 1, 2019) – MidAmerican Energy Company today announced it will deliver and install emergency generators to western Iowa customers in flooded areas who are without electricity, live in homes that are not flooded, and whose homes are deemed safe for the temporary hookups.

This weekend, the company dispatched nearly 50 portable generators from Des Moines to a holding facility in Council Bluffs for delivery to qualified customers who request them. MidAmerican Energy transported generators in a new emergency response trailer that the company designed to assist its crews with restoring customers.

“The devastating flooding – particularly along the I-29 corridor – continues to affect our electric infrastructure and our customers in parts of western and southwestern Iowa,” Jim Dougherty, vice president of electric delivery, said. “While we can’t safely restore regular service to homes that are currently flooded or to some areas that are flooded, we want to give our customers a temporary option as long as they can meet certain conditions,” he added. “For a customer who requests it, we will install a portable generator if they don’t have power but are certified for service restoration following an inspection. Obviously, we have to be able to reach the property with our crews and equipment and make sure everything is safe.”

Customers must have inspection, safe access for generator installation
MidAmerican Energy customers who are eligible for an emergency generator must be without power due to area flooding, the home cannot be currently flooded and the customer must obtain a proper inspection and approval for electric service restoration. The property must be safely accessible.

Customers should contact their county emergency management office or appropriate city administrator about applicable state or local electrical inspection and certification requirements. If there are no local requirements, MidAmerican Energy requires a licensed electrician to conduct an inspection.

MidAmerican Energy will deliver and install a temporary generator and five-gallon fuel tank, free of charge, for use until the company restores their regular service. Customers are responsible for providing their own generator fuel.

“While a portable generator won’t provide the same capacity as what we provide through normal service, it enables customers to power lights, and also some appliances and devices,” Dougherty said. “We are working every day to fully restore service to all of our customers where it’s safe to do so. For some customers, this may be a way to get the lights back on – at least for now.”

Electrical inspections
If you are a MidAmerican Energy customer who needs an electrical inspection, contact the appropriate inspector for the jurisdiction in which you live.

Customers whose flood inspections are conducted by the state can find the appropriate inspector through an online directory available through the Electrical Licensing and Inspection Program in the State Fire Marshal Division of the Iowa Department of Public Safety.

The appropriate inspecting authorities are listed below. The State Fire Marshal Division conducts all electrical inspections at agricultural installations.

Customers with questions about state, county or city electrical inspections and requirements should contact the appropriate inspection authority for their jurisdiction.

• Adams County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts all electrical inspections in Adams County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

• Cass County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts all electrical inspections in Cass County. State inspector: Steve Nisser – Phone: 515-210-7294 Email: nisser@dps.state.ia.us

• Fremont County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts all electrical inspections in Fremont County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

• Harrison County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts all electrical inspections in Harrison County. State inspector: Errin Gunderson – Phone: 712-371-3058 Email: gunderso@dps.state.ia.us
o The City of Missouri Valley conducts its own electrical inspections within city limits. Missouri Valley City Hall: 712-642-3502

• Mills County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts all electrical inspections in Mills County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

• Pottawattamie County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts electrical inspections within city limits in Pottawattamie County, except for the City of Council Bluffs.
o The City of Council Bluffs conducts its own electrical inspections. City of Council Bluffs Building Permits and Inspections: 712-890-5284
o Pottawattamie County conducts electrical inspections in unincorporated areas of the county. Pottawattamie County Building and Safety Division: 712-328-5847

• Montgomery County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts electrical inspections in Montgomery County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

• Page County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts electrical inspections in Page County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

• Taylor County
o The Iowa Department of Public Safety’s Fire Marshal Division conducts electrical inspections in Taylor County. State inspector: Chris Neuenkirk – Phone: 641-451-5118 Email: neuenkir@dps.state.ia.us

Customers with questions should call MidAmerican Energy
In most cases, MidAmerican Energy receives notifications of electrical inspections that approve the re-connection of electrical service and will contact the customer to offer a generator. If you are a customer who obtained an inspection and want to ensure MidAmerican Energy received proper notice, or you have questions about company generators, call MidAmerican Energy at 888-427-5632.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves more than 783,000 electric customers in Iowa, Illinois and South Dakota, and 765,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at midamericanenergy.com and company social media channels.
DES MOINES, Iowa – (March 13, 2019) – MidAmerican Energy Company is preparing for potential flooding impacts in southwest Iowa, and urges its customers to take precautions, as the National Weather Service predicts widespread and, in some areas, potentially record flooding.

Backup power feed established in Avoca
In Pottawattamie County, MidAmerican Energy electric delivery crews have established a temporary backup power feed into Avoca, as the National Weather Service predicts the area, which includes an electrical substation, is likely to flood. An electrical substation transforms high voltage from transmission supply lines to lower distribution voltage, which connects to customers.

Emergency natural gas shutoffs
For safety reasons, MidAmerican Energy natural gas service crews have preemptively shut off service to certain customers in several areas in southwestern and western Iowa where emergency managers have ordered evacuations or determined that the areas are likely to flood.

By late afternoon, gas service crews shut off approximately two dozen customers in Avoca, Carson, Hancock and Oakland, and approximately 30 in Missouri Valley. Crews may have to shut off additional customers, depending on conditions. MidAmerican Energy notifies affected customers about their emergency shut-offs.

Company staffing crews around-the-clock in affected areas
Additionally, MidAmerican Energy electric and natural gas delivery crews are preparing to respond to flooded areas, around the clock, as needed. Company representatives are communicating with county and local emergency managers in areas that face flood threats, particularly in communities along and near the Nishnabotna River.

Customers should be aware of potential flooding impact on service and safety
Customers should be alert for how flooding could impact their electric and natural gas service, as well as their safety. Avoid standing water, which could carry electrical current from downed power lines. And anyone who smells natural gas in a building should leave immediately and call their gas provider from a safe location.

Important Safety Information
• Low or downed wires and standing water: When approaching your home, watch for downed or low-hanging wires, and stay away from standing water. Assume that all lines are energized. Be aware that standing water can carry electrical current if there’s a nearby line that is energized. If you see any downed or low-hanging wires, do not go near them and call MidAmerican Energy. To report an electric emergency such as this, call MidAmerican Energy at 800-799-4443.
• Leave immediately if you smell natural gas: If you smell gas at any time, leave the building immediately and call your gas company from a safe location. To report a gas leak to MidAmerican Energy, call 800-595-5325.
• Flooded homes and basements can be dangerous: NEVER go into a flooded home or basement unless you are certain the electricity is shut off. If you are unsure whether the power is on or off, call your electric company or a professional electrician. If your home was flooded and you do not have sufficient knowledge of electrical wiring and appliances, call a professional electrician. Do not turn on any lights or appliances until an electrician has checked your home for short circuits in appliances, wiring or other electrical equipment.
• Breakers and fuses: Before resetting breakers or replacing blown fuses, unplug electric appliances if you can do so without standing in water or on a wet surface. Do not check fuses or circuit breakers or operate any electric appliance while standing in water or on a wet surface. Cut off power at the breaker box only if you can do it safely and without standing in water.
• Do not turn on your own service: If your property sustained damage during the event, before service can be restored, an inspection may be required by city, county or state inspectors or professional electricians or plumbers. To have your service restored after repair and inspection, call MidAmerican Energy at 800-432-0586. Assistance is available 24 hours every day.

Sign up for Alerts
Customers can also visit www.MidAmericanEnergy.com and register for My Account to sign up to receive text alerts or email notifications to let them know when crews are projected to be working in their area, and once service is restored.

About MidAmerican Energy
MidAmerican Energy Company is an energy provider serving 770,000 electric customers and 751,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed on MidAmerican Energy Company's website.
DES MOINES, Iowa – (March 4, 2019) – MidAmerican Energy Company customers this past week have reported an uptick in threatening calls from imposters who pose as MidAmerican Energy employees and demand immediate payment for utility bills that they claim are past due.

The callers threaten to shut off power unless the customer pays immediately by phone with a prepaid debit card. The call may appear legitimate because callers manipulate caller ID to display the MidAmerican Energy name along with a phone number.

MidAmerican Energy does not call customers demanding immediate payment by phone.

Customers who receive a suspicious call should hang up. Notify MidAmerican Energy at the number on your monthly utility bill, or call 888-427-5632. If you feel threatened by the call, report it to your local law enforcement. Do not call the number that appears on your caller-ID display, even if you think it might be legitimate.

To check your billing status, call MidAmerican Energy or access your billing records online through My Account on the company’s website at www.midamericanenergy.com.

“We provide several notifications to customers who are behind on payments,” Mike Gehringer, vice president of customer operations, said. “Utility disconnection is a last resort, not a first step in the process. Protecting customers from scams is a top priority for us."

Customers should follow these steps to stay safe:

• Do not pay immediately by phone, especially if you did not initiate the call.
• Remember, MidAmerican Energy accepts many forms of payment, but does not demand a specific payment method by phone.
• Never give out personal or financial information when someone calls you. Do not share credit card, bank, prepaid money card or even gift card account numbers when you receive a call.

For more information, visit midamericanenergy.com/scams.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves 770,000 electric customers and 751,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at midamericanenergy.com and company social media channels.
DES MOINES, Iowa – (Feb. 20, 2019) – MidAmerican Energy Company today announced its support for legislation that advances renewable energy policy by supporting customer fairness.

The policy eliminates the shifting of electric grid costs from those who can afford private solar to all other customers and gives customers more options for connecting solar to the electric grid. House Study Bill 185 is also known as the “Solar Options Lead to Affordable Renewables (SOLAR) Act,” because of its focus on advancing solar as Iowa’s next renewable energy resource.

“Growth is possible when policies allow all customers to benefit from renewable energy. If this legislation can fix the cost-shift, then solar energy can have an even brighter future in Iowa, just like wind has experienced in the past decade,” Adam Wright, MidAmerican Energy president and CEO, said. “Common sense legislation focused on keeping costs low and affordable for everyone provides the best opportunity to grow solar in Iowa,” Wright added. “The SOLAR Act makes fair changes that ensure customers who don’t want or can’t afford a rooftop system don’t pay for another customer’s decision.”

The Iowa Energy Plan, established in 2016 after an extensive process of stakeholder engagement, is the foundation and roadmap to realizing Iowa’s economic potential, building on the past energy successes and laying the ground work necessary to reaffirm Iowa’s energy leadership into the future. This proposed policy change is consistent with the Iowa Energy Plan, which positions Iowa to continue to lead in renewable energy, while offering nationally competitive electric rates that help drive Iowa’s economy.

Current disparity in customer grid costs
Currently, the costs of building, operating and maintaining the electric grid are recovered through a monthly energy charge. Customers who own solar and generate their own energy don’t pay as much – or any – energy charge. This means they don’t pay for their use of the electric grid. Instead, other customers who don’t have their own solar pay for these costs.

The average MidAmerican Energy residential customer without solar generating equipment currently pays an average of $328 per year for use of the grid. Private solar generators avoid paying some or all of their grid costs, depending on their solar installation and energy use. The solar energy industry foresees continued growth of private solar in Iowa, increasing the amount of costs shifted between customers and likely resulting in future increased grid costs for non-solar customers.

The current solar policy is even more imbalanced when you consider private solar owners use the electric grid in more ways than those without solar – but avoid paying for it. That’s because while most customers simply draw energy from the grid, private solar owners require grid access that’s akin to a two-way street – their energy moves in both directions. When they overproduce energy they ship it out to the grid, and vice versa.

“We ensure the electric grid has reliable service 24/7 for all of our customers, including private generation customers who are super-users because they both receive and send energy through the grid,” Wright said. “We embrace and value our solar customers, but we must not allow the cost-shift that exists to negatively impact our other customers. Private solar customers use the grid for all but about 40 seconds of an average day because they’re almost always either receiving or sending energy. This means they are not off the grid, and it’s reasonable to expect all customers to equitably share the costs of it – whether they receive energy, send it, or both.”

SOLAR Bill does not eliminate tax credits or net metering
Wright noted that the proposed legislation would not affect federal, state or local tax subsidies that solar customers currently receive, which cover at least half of the cost of a typical residential solar installation.

Wright also noted that the bill does not eliminate net metering. With net metering, a customer that owns private solar can “bank” excess energy and use it to offset their bill when their energy needs are greater than the energy they produce. Under the proposed legislation, net metering is still one of a menu of billing options solar customers could choose. Also, HSB 185 would grandfather current solar energy customers to maintain the pricing and payment structure they currently have.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves 770,000 electric customers and 751,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at midamericanenergy.com and company social media channels.
DES MOINES, Iowa – (Feb. 12, 2019) – MidAmerican Energy Company today dispatched additional crews to the Quad Cities area. Ice has accumulated overnight on power lines and trees, and winds are forecast to increase later on Tuesday.

Though MidAmerican Energy customers experienced some isolated outages early Tuesday, weather conditions did not substantially impact the system. However, gusty winds may cause more significant impacts to already ice-coated power lines and tree limbs.

“When ice accumulates on power lines and the wind increases, that can cause a phenomenon we call galloping. That’s what happens when wind pushes on the lines and lifts them up, in essence causing them to gallop or jump up and down,” Jim Dougherty, vice president of electric delivery, said. “We’re also concerned about ice-covered limbs that can fall onto our lines and equipment.”

The company has dispatched additional line crews and tree trimming crews to the Quad Cities as a precaution. MidAmerican Energy dispatched the additional company and contractor crews from Iowa City, Waterloo and Des Moines, and has put additional crews on standby.

Never touch a downed line
Assume that any downed utility line is energized and dangerous, and do not touch a line. If you see a downed power line, call MidAmerican Energy immediately at 800-799-4443.

Notify MidAmerican Energy if a power outage occurs in your area
If you are a MidAmerican Energy customer and your power goes out, notify the company as soon as possible to help crews pinpoint impacted areas and restore service more quickly. Customers can report the outage online or call 800-799-4443.

Never assume someone else has reported a power outage. If you lose power during a storm, report the outage. This information helps the company pinpoint the source of an outage and can speed the restoration process.

Outage information available 24/7 online, from smartphones, tablets and desktops
My Account, where customers sign up for outage alerts, is available 24 hours a day, seven days a week. In addition to signing up for outage notifications, customers can view their energy use, pay bills and view payment history, among other options.

About MidAmerican Energy Company
MidAmerican Energy Company, headquartered in Des Moines, Iowa, serves 770,000 electric customers and 751,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. Information about MidAmerican Energy is available at midamericanenergy.com and company social media channels.