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MidAmerican Energy News

LIHEAP Applications Available Now to Help MidAmerican Energy Customers Pay Bills This Winter

DES MOINES, Iowa – (Oct. 5, 2016) – Winter is quickly approaching, so MidAmerican Energy Company wants to remind customers that applications for the Low Income Home Energy Assistance Program (LIHEAP) are being accepted now in Iowa for the elderly and disabled. All other qualified individuals can begin applying Nov. 1.

LIHEAP is a federally-funded energy assistance program designed to help low-income families who are having trouble paying their heating bills. Last year, approximately 90,000 households in Iowa received benefits from LIHEAP. The average payment was $445 per household.

“During the bitter, cold days of winter, LIHEAP helps to keep the heat on for those in our community who need it most,” said Terry Ousley, vice president of customer satisfaction for MidAmerican Energy. “The reality is, when temperatures drop, energy consumption rises and in turn, bills go up. This results in difficult decisions for some, such as choosing between staying warm and buying groceries. We encourage all customers who think they may have challenges paying their bills this winter to apply for LIHEAP or call us to learn about our different payment options.”

LIHEAP funds are received in the form of a grant from the United States Department of Health and Human Services. Community action agencies throughout each state process applications and administer the funds. Grants are determined based on household income, household size, type of primary heating fuel, type of housing, and other factors that assure households with the greatest need will receive the highest level of assistance. To be eligible, the total household income for an applicant must be at or below 175 percent of the 2015 federal poverty guidelines. For example, a single-person household can qualify with an annual gross income of $20,790 and a family of four can qualify with an annual gross income of $42,525.

Customers are encouraged to sign up early for LIHEAP to ensure they receive the assistance they need. LIHEAP application forms are available at any community action agency. For more information watch a video on LIHEAP or visit:

Don’t qualify for LIHEAP?
MidAmerican Energy customers who are not eligible for LIHEAP but are having difficulties managing their energy bills should call MidAmerican Energy at 888-427-5632 to discuss the company’s many payment and billing options, including Budget Billing. Budget Billing spreads your annual energy costs out evenly throughout the year, so you pay the same amount each month. While Budget Billing is not a discount program and offers no savings or lower rates, you do get the convenience of a consistent, predictable bill.

Want to help someone stay warm this winter?
Customers who want to help those in need stay warm this winter should consider donating to MidAmerican Energy’s I CARE program.

I CARE raises funds for local community action agencies to assist customers who qualify for LIHEAP. I CARE funds come from customer donations, with a 25 percent match from MidAmerican Energy. Every dollar given goes directly toward providing assistance to those in need; money is not used by the company. Donations are tax-deductible and stay within the benefactor’s community.

Giving to I CARE is as simple as adding a dollar amount to your monthly MidAmerican Energy bill and noting on the bill stub or online that the overpayment should be applied to I CARE. Customers can also contribute by filling out an online pledge form and making a one-time or recurring donation.

In addition to I CARE, individuals looking to support a family member, friend or neighbor in need can make a phone payment to be applied directly to that customer’s account by calling MidAmerican Energy at 888-427-5632. Payments can be made anonymously, or MidAmerican Energy can send the recipient a gift receipt. There is no charge to either the giver or receiver for this service.

About MidAmerican Energy Company
MidAmerican Energy Company is an energy provider serving 752,000 electric customers and 733,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via MidAmerican Energy Company's website.