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MidAmerican Energy News

‘Green Dot’ Scam Continues to Impact Utility Customers

DES MOINES, Iowa – (Feb. 25, 2014) – MidAmerican Energy Company is warning the public about a telephone scam that continues to impact its Hispanic customers in Iowa.

MidAmerican Energy and local police are receiving reports of suspicious callers posing as utility employees and telling customers that they are behind on their electric bills or need equipment repairs and have a short time to make a payment. The customers are told to purchase a ‘Green Dot’ prepaid debit card and call back with the serial number of the card to avoid having their electricity shut off.

Since August 2013, the scam artists have targeted MidAmerican Energy’s Hispanic customers in Des Moines and other areas of the company’s service territory. The calls are showing up on caller ID as if they were coming from the company.

MidAmerican Energy reminds its customers that credit card numbers, account information and personal information should not be provided in response to a suspicious or unsolicited call. If a customer receives a suspicious call or any other unusual contact or offer related to energy services from a person or the company, the customer should end the call immediately and notify local law enforcement. The customer should then contact MidAmerican Energy at 888-427-5632 to report the incident and seek assistance. MidAmerican Energy also urges its customers to tell friends and family about the scam to help increase awareness.

MidAmerican Energy Company, Iowa’s largest energy company, provides electric service to 734,000 customers and natural gas service to 714,000 customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via