Chat Now+-
Continue Chat:+-
Chat Unavailable+-

We're very sorry, the chat system has now closed for the day.

We're very sorry, the chat system has now become unavailable.

The current chat session has ended.

All agents are unavailable. We apologize for the inconvenience. For assistance, please call 1-888-427-5632.

Are you sure you want to end the chat?

Reporting an emergency? Please call:
  • Natural Gas: 1-800-595-5325
  • Electric: 1-800-799-4443

Please hold while you are connected with an agent...
    * Enter a Message
    * The Maximum Number of Characters Has Been Met
    750 characters remaining
    Skip to main content Skip to main menu Skip to search box
    Pay your bill at several walk-in locations or kiosks.
    Customer Office Hours:
    8 a.m. to 5 p.m.
    Closed weekends and holidays.

    Council Bluffs Office
    3003 S. 11th St.
    Council Bluffs, IA 51501

    Fort Dodge Office
    4000 1st Ave. S
    Fort Dodge, IA 50501

    Storm Lake Office
    1016 N. Vestal St.
    Storm Lake, IA 50588