Opportunities to begin and expand your career with us await in our Customer Experience Center! We hire the best of the best to provide exceptional customer service for our residential and business customers.
At MidAmerican, we strive to provide our customers a welcoming experience where their questions are answered, concerns are addressed and they feel we’re taking a proactive approach to any issue they may have. This customer-first approach is why we’ve been rated #1 in J.D. Power’s Midwest Large Segment for the last 13 years in a row!
When you begin as a Customer Experience Agent, you’ll be stepping into the beginning of what we hope is a dynamic, fulfilling career with MidAmerican. There are endless opportunities for growth within Customer Operations Support that could even lead you down a career path into different areas of the energy industry.
You’ll be eligible for incentives such as:
- Generous pay
- Comprehensive benefits plan
- State-of-the-art training area access
- Retirement savings plan (401K)
- Education reimbursement
And to make it even better, as an agent, you’ll work every day in our newly remodeled workspace in Davenport, which includes:
- An open floor plan that ensures a collaborative work environment
- An onsite employee wellness center
- Paid parking in the city ramp
- Engaging and environmentally focused surroundings
Are you ready to join our top-rated customer experience team?