Mailing Address:
MidAmerican Energy
666 Grand Avenue
P.O. Box 657
Des Moines, IA 50303-0657

Telephone Numbers:
Emergency: 24 hours a day, seven days a week
Gas Leaks 800-595-5325
Power Outage/Wires Down 800-799-4443
 
Residential Customers: 24 hours a day, seven days a week
New Service, Changes, Billing Inquiry
    and General Information		 800-799-4443
Toll Free 888-427-5632
 
Business Customers
Business Services 800-329-6261
 
Other Services
TDD Hearing Impaired 800-747-0593
Non-English Interpreter Services 888-427-5632
 
MidAmerican Energy Headquarters 515-242-4300
 
Media Contacts:
Ann Thelen, Des Moines/Corporate Issues 515-281-2785
Tina Potthoff, Sioux City/Quad Cities 515-281-2585
Email: info@midamerican.com
 
Email Contacts:
Customers should call, rather than email, the company for special situations such as to report a gas leak or outage or other emergency. See phone numbers above.
 
Customer Inquiries/Ideas/Complaints Customer Feedback Form
 
Presentation Requests:
MidAmerican Energy Company offers wind-related presentations to schools, service clubs and other nonprofit organizations within our service territory and near our wind turbine sites. Presentations are supported by employee volunteers, and speaker availability is contingent upon employee availability. To learn more about available presentations or to request a speaker, email speakersbureau@midamerican.com.