Storm Center

During Outages

Overview

  • If a power outage occurs, first check your fuses or circuit breakers to rule out a blown fuse or tripped breaker. If it is not a problem inside your home, report your outage immediately. Call MidAmerican Energy at 800-799-4443 or report your outage online. Reporting your outage helps our crews to pinpoint the issue and restore your power faster.
  • Monitor the outage restoration process by listening to radio reports, viewing our outage map or following updates on our social media pages.
  • Unplug computers, TVs, VCRs and other sensitive appliances to avoid possible damage when electricity is restored.
  • Turn off all but one of the lights that were on, so you will notice when electricity is restored. If you have a porch light, leave it on so crews patrolling in your area will know that power has been restored.
  • Use a flashlight. Avoid candles because of the fire risk.
  • Turn off heat-producing appliances like electric irons and heaters to prevent a fire in case no one is home when power is restored.
  • If a standby generator is used, make sure it has a manual or automatic transfer switch. This switch will isolate home circuits from power lines. A generator that does not have a transfer switch can back feed electricity into main power lines, causing a shock hazard for you and utility crews.
  • When power resumes, reset clocks and check automatic alarms and timers. Plug in only essential items. Wait 10 minutes before connecting the rest to let the electrical system stabilize.
  • Never use a grill, space heater or portable generator intended for outside use inside your home. All can emit deadly carbon monoxide.
  • Don’t open the refrigerator or freezer unless absolutely necessary. An unopened refrigerator will keep foods cold for about four hours; a full freezer will hold the temperature of frozen foods for 24 to 48 hours (the fuller the freezer, the longer items inside will stay frozen).