Delivering Power to Your Home/Business

Causes of Electrical Outages

Preparing for a Storm

During an Outage

Restoring Your Power

Frequently Asked Questions

Weather Forecast


Mailing Address:
MidAmerican Energy
666 Grand Avenue
P.O. Box 657
Des Moines, IA 50303-0657

Telephone Numbers:
Emergency: 24 Hours a Day, Seven Days a Week
Gas Leaks: 800-595-5325
Power Outage/Wires Down: 800-799-4443
Residential Customers: 24 Hours a Day, Seven Days a Week
New Service, Changes, Billing Inquiry and
General Information:
888- 427-5632
Business Customers
Business Services 800-329-6261
Other Services
TDD Hearing Impaired 800-747-0593
MidAmerican Energy Headquarters 515-242-4300
Media Contacts:
Ann Thelen, Des Moines/Corporate Issues 515-281-2785
Ann Thelen, Quad Cities 515-281-2785
Mark Reinders, Sioux City 712-277-7866
E-mail: info@midamerican.com
E-mail Contacts:
Customers should call, rather than e-mail, the company for special situations such as to report a gas leak or outage or other emergency. See phone numbers above.
Customer Ideas/Inquiries/Complaints Customer Feedback Form
Gas Transportation Services: gastransportinfo@midamerican.com







Delivering Power to Your Home/Business | Causes of Electrical Outages | Preparing for a Storm
During an Outage | Restoring Your Power | Frequently Asked Questions | Weather Forecast


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