For Your Home
At MidAmerican Energy Company, we take our slogan – Obsessively, relentlessly at your service – seriously. No matter what the task, our award-winning team is here to serve you.
- MidAmerican Energy's full-service website allows you to make payments; view bills, usage and payment activity; and
sign up for a variety of services including electronic bill notification and budget billing. In addition, you
can start, transfer or discontinue service and place electric outage orders if a service interruption occurs.
Need assistance? View Tips for Using My Account. To speak with a representative Monday through Friday, contact Web support at 800-982-5803. If you prefer to correspond electronically, complete and submit our Feedback form.
- Call Center employees can assist with any gas or electric emergencies, help you start, transfer and discontinue service, as well as address billing, payment or service-related questions. Language interpreter services are available. Hearing impaired services are available at 800-747-0593. For questions or concerns, contact an associate at:
- Employees at MidAmerican Energy’s full-service customer offices – located in Iowa, Illinois and South Dakota – can help you start, transfer or discontinue service; can send qualified personnel to your home for service-related issues; can accept and process payments; and can assist with questions regarding billing, payments, service calls, etc. Locate the customer office nearest you by visiting the Payment Options section of our website or by phoning our call center at 888-427-5632.