The first few minutes after an accident are the most critical. If you can react quickly and effectively, it can mean the difference between life and death for the victim.
- Check the scene to make sure it's safe to help. NEVER attempt to help someone who is still in contact with a source of electricity. You could be shocked too. Instead, disconnect power at the service panel's main switch.
- Check the victim for consciousness.
- Call 911 or the local emergency number.
- Ask someone else to call if you're helping the victim.
- Give your location, the type of accident and the victim's condition.
- Don't hang up until the dispatcher says you can.
- Check the victim for breathing, pulse and bleeding.
- Help victims with life-threatening emergencies first.
- Don't move anyone who is injured unless they are in danger.
- Help them rest comfortably, keeping them warm or cool as needed.
- Offer reassurance.
- Seek medical help: Injuries may not be immediatelyapparent.
In an electric- or natural-gas-related emergency, Stay calm and think before you act. Don't become a victim while helping!