Facts & Figures

Overview

MidAmerican Energy Holdings Company

MidAmerican Energy

PacifiCorp

CalEnergy Generation

CE Electric UK

Kern River Gas Transmission Company

Northern Natural Gas

HomeServices of America, Inc.

News

Executive Bios

Rate Source

Photo Lab

Logos

Contact Locator

Seasonal Tips

Worldwide Platforms

Talk to Us

Become a Member


FACTS & FIGURES
PacifiCorp

Overview
PacifiCorp is one of the West's leading utilities, serving approximately 1.7 million customers in six Western states. Based in Portland, Ore., PacifiCorp's generating plants have a net capability of 10,497 megawatts. PacifiCorp consists of three business units, aggregating up to PacifiCorp: PacifiCorp Energy, containing the electric generation, commercial and energy trading functions and the coal-mining operations of the company, is headquartered in Salt Lake City; Pacific Power, which delivers electricity to customers in Oregon, Washington and California, is headquartered in Portland; and Rocky Mountain Power, which delivers electricity to customers in Utah, Wyoming and Idaho, is headquartered in Salt Lake City.

Employees - 6,470

Electrical Facilities
PacifiCorp has approximately 15,700 miles of transmission line, 61,085 miles of distribution line, more than 900 substations and 68 generating plants across the West.

Renewable Resources
PacifiCorp is committed to renewable power as a viable, economic and environmentally prudent means of generating electricity. The company plans to acquire 2,000 megawatts of cost-effective renewable resources by 2013 and already is one of the largest utility owners of wind generation in the western United States.

Environmental Initiatives
The company is committed to operating its thermal and hydro plants with stringent environmental management systems. In addition to PacifiCorp's investments in renewable energy, the company offers customers an opportunity to support renewable energy through the Blue Sky program. Strong customer support led to the Blue Sky program being named national 2007 Green Power Program of the Year by the U.S. Environmental Protection Agency and the U.S. Department of Energy. The program also ranked second in the nation for the third consecutive year in the number of customers buying renewable power and fourth for renewable energy sales volume for 2006. The company ranked in the top five in these categories for the past several years. More than 60,500 PacifiCorp customers participate in the Blue Sky program.

Focus on Communities
PacifiCorp is focused on the business it knows best – serving electric customers in the West. PacifiCorp provides dependable power at a competitive price while actively participating in local communities. It's a job the company has done well for nearly 100 years.

PacifiCorp Foundation
PacifiCorp Foundation is one of the largest utility-endowed foundations in the United States. The foundation was created in 1988 by PacifiCorp. It operates as the Pacific Power Foundation in Oregon, Washington and California, and as the Rocky Mountain Power Foundation in Utah, Wyoming and Idaho. Over the years, the foundation has awarded more than 6,970 grants totaling $44.3 million. In 2007, the foundation awarded more than 319 grants totaling more than $2.4 million.

Economic and Community Development
For the past century, PacifiCorp has been building relationships with state and local governments and business leaders to bring new businesses and jobs to communities, assist with business retention and expansion, and help communities define strategic goals and objectives.

Volunteerism
PacifiCorp employees and retirees volunteer time and energy to educational, environmental, economic, safety and other charitable programs in the areas where they live and work.

Safety
PacifiCorp provides regular reminders about safety around electricity to the public through news releases, presentations and advertising. In the past year, company representatives gave more than 540 presentations reaching more than 58,400 students, emergency responders, contractors and community members throughout PacifiCorp's six-state service area.

Energy Efficiency
PacifiCorp is dedicated to working with customers on the efficient management of their energy usage in an effort to maintain low retail pricing, improve customer productivity and protect the environment. The company offers many programs and services to achieve these objectives in both the residential and business sectors.

Committment to Customers
PacifiCorp has a comprehensive Customer Guarantee Program that includes seven guarantees that relate to issues customers have said are most important to them, and they are backed by a promise to pay. The guarantees apply to:

  • restoring power after outages
  • appointments
  • switching on power
  • estimates for new power supply
  • billing questions
  • meter problems
  • planned interruptions
 
Some guarantees require a claim to be filed, and there are certain circumstances in which the guarantees do not apply.