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Sample Communication
Once a landlord agreement is established, MidAmerican Energy provides
several types of communication to keep you up to date on the status of your properties.
Here's what to expect.
If an e-mail address is provided on your agreement application, a
confirmation e-mail
outlining how to access your agreement online will be sent once the
agreement has been established.
After a landlord agreement has been established, a
summary statement outlining
the details of your agreement will be sent as confirmation. Each time a change is made to
your agreement, a new summary statement is generated. In addition, you can receive a
summary statement on a monthly or annual basis.
You can view the current status of a property online. The property
information section gives a snapshot of each property, including if service is in
the tenant’s name, pending service orders and dates, the average bill and more.
If you choose, you will receive a service activation letter when service is
activated in the agreement name after a tenant requests to disconnect service.
If a tenant’s service is eligible for disconnection, a
property owner notice of disconnection will be sent to you. This
notification enables you to address the issue with your tenant or contact us to assume
the service.
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