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Overview
At MidAmerican Energy Company, we take
our slogan – “Obsessively, relentlessly at your service” – seriously. No
matter what the task, our award-winning team is here to serve you.
Web Site:
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MidAmerican’s full-service Web site allows
commercial customers to start, stop and discontinue service, make payments, view bills, usage and payment activity, and
sign up for a variety of services including electronic billing and budget billing.
Need assistance? View
Tips for Using My Web Account. To
speak with a representative Monday through Friday, contact Web support
at 800-982-5803. If you prefer to correspond electronically, complete and submit
our Feedback form.
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Business Advantage:
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To meet individual needs,
MidAmerican has a specialized team, business advantage, dedicated to serving our commercial customers. Business
advantage specialists are committed to providing excellent customer
service, and are available Monday through Friday, 7 a.m. to 6 p.m., excluding
holidays to assist you. For questions or concerns, contact a
business advantage specialist at:
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Customer Offices:
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Employees at MidAmerican’s full-service customer offices – located in Iowa, Illinois and South Dakota – can help you start, transfer or stop service; can send qualified personnel to your property for service-related issues; can accept and process payments; and can assist with questions regarding billing, payments, service calls, etc. Locate the customer office nearest you by visiting the Payment
Options section of our Web site, contacting business advantage by e-mail at businessadvantage@midamerican.com, or calling
800-329-6261.
Specialists are available Monday through Friday, 7 a.m. to 6 p.m., excluding holidays, to assist you.
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©2008 MidAmerican Energy
Holdings Company. All rights reserved.
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