 |
 |
Overview
At MidAmerican Energy Company, we take
our slogan – “Obsessively, relentlessly at your service” – seriously. No
matter what the task, our award-winning team is here to serve you.
Web Site:
|
 |
MidAmerican’s full-service Web
site allows you to make payments, view bills, usage and payment activity,
and sign up for a variety of services including electronic billing and budget billing. In
addition, you can start, transfer or discontinue service, provide
a meter reading for billing and place electric outage orders if a
service interruption occurs. Need assistance? View
Tips for Using My Web Account. To speak with
a representative Monday through Friday, contact Web support
at 800-982-5803. If you prefer to correspond electronically, complete and submit
our Feedback form. |
Call Center:
|
|
MidAmerican’s call center is open 365
days a year, 24 hours a day, and provides language interpreter services.
Call center employees can assist with any gas or electric emergencies, plus
help you start, transfer or discontinue service. Billing, payment or service-related
questions can be answered any time, day or night. Just call 888-427-5632.
Hearing-impaired services are available at 800-747-0593. |
Customer Offices:
|
|
Employees at MidAmerican’s full-service customer offices
– located in Iowa, Illinois and South Dakota – can help you start, transfer
or discontinue service; can send qualified personnel to your home for service-related
issues; can accept and process payments; and can assist with questions regarding
billing, payments, service calls, etc. Locate the customer office nearest
you by visiting the Payment Options section of our Web
site or by phoning our call
center at 888-427-5632. |
| |
|
| | | | | |
| | | | | | | | | | |
©2008 MidAmerican Energy
Holdings Company. All rights reserved.
|
