Tariffs Recent Filings PGA Summaries Iowa Electric Workshops Supplemental Information RTP Illinois Rider 17

Tariffs Electric Tariffs: Iowa Navigator Table of Contents: 1 2 3 4 5 6 | Electric Service Policies: 1 2 IL Tariffs IA Tariffs SD Tariffs Download Entire Ratebook Electric Service Policies   Sheet Number Section 1 - Customer Support Policies Index 3 Application For Service 4 Turn On of Service 5 Deposits and Other Forms of Credit Assurance 6 Requested Turn Off of Service 8 Billing For Service 9 Preferred Due Date 10 Payment for Service 10 Budget Billing 11 Billing Adjustments (Due to Fast, Slow or Creeping Meter) 12 Billing Adjustments (Wastage or Accidental Ground) 12 Billing Adjustments (Other) 13 Disputed Bills 14 Standard Bill Forms 15 Customer Complaints 17 Meter Tests 18 Referee Tests 18 Diversion of Service 19 Late Payment Charges 20 Refusal or Disconnection of Service 21 Reconnection of Service 22 Disconnection for Delinquent Bills 23 When Refusal or Disconnection of Service is Prohibited 24 When Disconnection Will be Delayed 25 Deferred Payment Agreement (DPA) 26 Returned Payments 28 Research For Customer 28 Section 2 - General Electric Policies Normal Facilities Provided 29 Metering of Service 31 Ownership of Facilities 32 Company Equipment 33 Inspections 34 Irregularities and Interruption of Service 35 Protection of Customer Owned Equipment 37 Use of Service by Customer 38 Navigator Table of Contents: 1 2 3 4 5 6 | Electric Service Policies: 1 2 IL Tariffs IA Tariffs SD Tariffs For Your Home | For Your Business | Safety | Rates | Energy Efficiency | Economic Development | Environmental Efforts About Us | Careers | News Room | Storm Center | Wind Energy | Contact | Streetlight Repair Request | System Outage Watch | Energy Choice | For Contractors | For Landlords | ©2008 MidAmerican Energy Holdings Company. All rights reserved.