Overview Customer Info Customer Guide Overview Understanding Your Choices Making a Choice Choosing to Change Protecting Your Account Info What Will Change, What Won't? Glossary of Terms Answers to Questions You May Have Protecting Your Rights Consumer Risks Checklist for Choosing a Supplier Questions Print the Guide (PDF) Supplier Info Historical Customer Info Links

Customer Information Customer Guide: Protecting Your Rights The Illinois Commerce Commission will monitor the marketplace and publish on the Illinois Commerce Commission Web site the names of companies that fail to provide service in accordance with the terms of their contracts. If an electric supplier or local utility fails to provide promised service, the law permits you to file a complaint with the Illinois Commerce Commission at 800-524-0795 and/or the Consumer Protection Division of the Illinois Attorney General at 312-814-3000. For Your Home | For Your Business | Safety | Rates | Energy Efficiency | Economic Development | Environmental Efforts About Us | Careers | News Room | Storm Center | Wind Energy | Contact | Streetlight Repair Request | System Outage Watch | Energy Choice | For Contractors | For Landlords | ©2008 MidAmerican Energy Holdings Company. All rights reserved.