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Overview

Customer Info

Customer Guide

Overview

Understanding
Your Choices

Making a Choice

Choosing to Change

Protecting Your Account Info

What Will Change, What Won't?

Glossary of Terms

Answers to Questions You May Have

Protecting Your Rights

Consumer Risks

Checklist for Choosing a
Supplier

Questions

Print the Guide (PDF)

Supplier Info

Historical Customer Info

Links

Customer Information
Customer Guide: Checklist for Choosing a Supplier

The following questions may be helpful when talking with suppliers about their offers:

Has the Illinois Commerce Commission granted you certificate of service authority?
Are you registered in the MidAmerican Energy service area?
What would be the length and terms of the agreement?
What happens when the agreement expires?
Are there penalties or charges for canceling an agreement before its term is up?
Would the price you offer remain the same throughout the length of the contract?
Are taxes included in your price for generation supply?
Is there a penalty if I move from my home or business? Would I have an option to continue service from you at my new location?
Would there be restrictions on how much electricity I use and when I use it?
Is your price for supply the only charge, or will there be other fees?
Can I have an interruptible rate if I want one?
Is there a basic or limited service rate that is less expensive?
How would I be billed? Who would provide the bill (or bills)?
Do you offer billing options that are important to me?
Would notices that are required of electric utilities by law (disconnection, tree trimming, environmental disclosure statements) be sent to me if MidAmerican Energy did not directly provide the bill?
What fuels will be used to generate the power? How do your power sources affect the environment?
Are there any customer services, special programs or incentives?






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