Contact
Corporate Mailing Address:
MidAmerican Energy Company
P.O. Box 657
Des Moines, IA 50306-0657
Payment and Customer Inquiry Mailing Address:
MidAmerican Energy Company
Remittance
P.O. Box 8020
Davenport, IA 52808-8020
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Customer Service: Emergencies: 24 Hours a Day, Seven Days a Week |
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Gas Leaks |
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800-595-5325 |
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Power Outage/Wires Down |
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800-799-4443 |
Residential Customers
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Billing Inquiry and General Information
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888-427-5632 |
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Start, transfer or stop services |
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Business Customers |
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Business Services |
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800-329-6261 |
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Start, transfer or stop services |
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Other Services |
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TDD Hearing Impaired |
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800-747-0593 |
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Non-English Interpreter Services |
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888-427-5632 |
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Customer Generation and Net Metering |
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888-427-5632 |
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Customer Ideas/Inquiries/Concerns |
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Customer Feedback |
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Business and Community Development |
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kmkunert@midamerican.com |
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Gas Transportation Services |
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gastransportinfo@midamerican.com |
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Property Address Updates from City/County Assessors:
Property address updates that result from 911 changes, annexations, realignments of county lines, etc. should be sent to:
MidAmerican Energy Company
PO Box 4350
Davenport, IA 52808-4350
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| Email: |
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addressupdates@midamerican.com |
| Fax: |
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563-336-3568 |
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Media Contacts:
Members of the media may contact a member of our communications team for assistance:
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| Tina Potthoff – National Media |
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515-281-2585 |
| Abby Bottenfield – Cedar Rapids, Iowa City, Ottumwa and Quad Cities (Iowa and Ill.) |
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515-281-2621 |
| Tina Potthoff – Des Moines, Omaha and service territory areas not covered by Abby Bottenfield |
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515-281-2585 |
| Email: |
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info@midamerican.com |