Historical Customer Information
Questions You May Have
  1. Where do I find my account number?
    • The account number is located at the top of the bill.
  2. Where do I find my meter number?
    • The meter number is located on the left-hand side of the bill under the label Electric Charges.
  3. How do I protect or block my historical customer information so others cannot access it?
    • You can request to prevent, or block, the release of historical customer information by fax (563-336-3568), letter (MidAmerican Energy Support Services, P.O. Box 4350, Davenport, IA 52808) or by calling MidAmerican Energy:

      • Residential customers – 888-427-5632
      • Business customers – 800-329-6261, Monday through Friday, 7 a.m. – 6 p.m.
  4. If I protect my information, how can I unblock my information at a later date?
    • To unblock account information, submit a written request to MidAmerican Energy Support Services, P.O. Box 4350, Davenport, IA 52808.
  5. Will you notify me if/when historical information for my account has been requested?
    • We are unable to notify customers when historical information for their account has been requested.
  6. If I have several accounts, can I enter them all at once?
    • No. You will have to request each account individually.
  7. How do I get information on my security light or streetlight?
    • If you access your electric account through Energy Choice, the form requires your account number and a meter number. All electric services on that account including lighting will be listed. If you have a separate lighting account, enter Lighting in the space requesting meter number. Your lighting account will be returned.
  8. How do I get information on my unmetered account?
    • If you access your electric account through Energy Choice, the form requires your account number and a meter number. All electric services on that account including unmetered will be listed. If you have a separate unmetered account, enter Unmetered in the space requesting meter number. Your unmetered account will be returned.
  9. Are taxes included in the amount billed?
    • Yes; however, they are listed separately so you will know the amount of taxes included in the bill.
  10. What is totalized metering?
    • Totalized metering means the electrical usage for two or more separate meters at a premise are electronically added together and billed as if all usage were recorded by a single meter.